Artmasters’ terms and conditions

1. Dispatch Policy
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 7 days. If we are unable to despatch your order within 14 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

2. Delivery Costs
i. Shipping costs for all unframed items via UPS in tubes in UK mainland – £17.50 each item (additional cost for International shipping – please contact us)

ii. Shipping costs for framed items (acrylic or glass) – please contact us for a quotation for either UK or international shipping.

iii. We offer a choice of black or white frames, and a recommended mount style. Completed artworks can be collected from 53 Curtain Road, Shoreditch, London EC2A 3PT, or please contact us for a quotation for delivery.

iv. Online framing orders are framed in perspex – please contact us for glass options.

3. Cancellation and Returns
If you are not satisfied with the goods or have changed your mind you have the right to cancel within seven days of the contract, or seven days of receipt of the goods (whichever is the longer), return the goods and receive either a full refund of your monies or replacement goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

4. Colours
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

5. Confidentiality
All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

6. Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

7. Jurisdiction
The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

8. Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.

9. Company information
ARTMASTERS DESIGN SOLUTIONS Ltd is a company incorporated in England and Wales and registered under company number 08055550. Registered address is Second Floor, 145-157 St John Street, London, EC1V 4PY, Head Office Phone number 02082011295, Email [email protected]. These constitute Artmasters Internet Sales Terms and Conditions as applicable only to sales to non-wholesale customers.